Just Another Day at Work! Last week at our family funeral home, we encountered a situation that hit a nerve with me. It wasn't the only unusual case we handled that week, but this particular one highlighted the unique challenges that #death care providers must #navigate. While we try our very best to approach these situations with professionalism … [Read more...] about Beyond the First Ring: The Untold Challenges of Death Care Professionals (Episode 18)
Debt After Death
A Loewen Insider’s Story: Bankruptcy, Betrayal, and Lessons Learned (Episode 15)
The film "The Burial" from Hollywood vividly portrays the true-life legal conflict between Jeramiah O’Keefe, an independent funeral home owner and life insurance pre-planning company, and The Loewen Group, the second-largest funeral home acquisition company, involving a breach of contract with O’Keefe. Spoiler alert! If you haven’t … [Read more...] about A Loewen Insider’s Story: Bankruptcy, Betrayal, and Lessons Learned (Episode 15)
Before You Pre-Pay Your Funeral – Do the Math! (Episode 12)
Before You Pre-Pay Your Funeral – Do the Math! In a previous blog post titled “Are You a Customer or Commission?”, pre-planned #funeral target marketing was discussed. Specifically, seminars often referred to as “Lunch and Learns” that offered a free meal in exchange for your time and personal information, while a pre-planning specialist (often … [Read more...] about Before You Pre-Pay Your Funeral – Do the Math! (Episode 12)
Emergency Room Visit-Who is LEGALLY in Charge of Your Funeral? (Episode 6)
I Woke Up Dead…Now What?! Welcome to a candid #conversation about #life. This is a safe place to share #experiences, learn best practices, and ask the tough questions in order to prepare for end-of-life realties we all will face, not only for ourselves, but our #pets too! Episode 6: Emergency Room Visit Do you know who is LEGALLY in charge of … [Read more...] about Emergency Room Visit-Who is LEGALLY in Charge of Your Funeral? (Episode 6)
What Ever Happened to The Vice President of “Common Sense?”
An open letter to life insurance companies everywhere! Disclaimer: This is a true story. The date, names of the individuals, and the “household name" of the insurance company has been changed, but not the sequence of events. Dear Life Insurance Company CEO/President, Re: Betsey Smith Policy A1B2C3 The purpose of this #letter is … [Read more...] about What Ever Happened to The Vice President of “Common Sense?”
Why You Need More Than A Will
Hello friends! All too often, the families we serve at Clock Funeral Home and Cremation Services (our family’s funeral home), at some point during the arrangement conference make the statement that their loved one had a will. When I hear this, I always become concerned, as a “Will and Last Testament” is only one of many pieces of the puzzle, so to … [Read more...] about Why You Need More Than A Will






